1. Introduction

Preferred Modular Homes, operated by TBT Housing, LLC and Preferred Living Homes Custom LLC, is committed to protecting the privacy of our customers, website visitors, and anyone who contacts us through our showrooms, website, or digital communications. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website at www.preferredmodularhomes.com, contacting any of our showroom locations, or engaging with us via phone, email, or text message, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

​

Personal Information

• Full name

• Email address

• Phone number (including mobile number)

• Mailing or property address

• Budget range and financing preferences

• Land ownership status

• Home type preferences (manufactured, modular, single-section, multi-section)

• ​

Automatically Collected Information

• IP address and browser type

• Pages visited on our website

• Referring website or search term

• Date and time of visit

• Device type and operating system

Form Submissions
When you submit a contact form, financing inquiry, or appointment request on our website, we collect the information you provide in that form.

​

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries about our homes, floor plans, pricing, and availability

• Schedule showroom visits and appointments

• Provide customer support before, during, and after your home purchase

• Send you relevant information about promotions, new inventory, and financing options

• Route your inquiry to the correct showroom location

• Improve our website and customer experience

• Comply with legal obligations

4. Text Message Communications (SMS Policy)

TBT Housing, LLC, operating under the trade name Preferred Modular Homes, and Preferred Living Homes Custom LLC send text message communications to real estate and housing customers regarding manufactured and modular homes, including pricing, product availability, promotions, appointment coordination, and customer support related to homes offered through www.preferredmodularhomes.com and affiliated store locations, including:

• Preferred Modular Homes — Tyler, TX

• Preferred Modular Homes — Weatherford, TX

• Preferred Modular Homes — Granbury, TX

• Preferred Modular Homes — Tomball, TX

• Preferred Modular Homes — Powell, TN

How We Use Your Mobile Information
We use the mobile number you provide solely to send and respond to messages related to your inquiry, appointment, or home purchase. This includes sharing your information with platform providers, phone companies, and other vendors who assist us in delivering text messages. These vendors are bound by confidentiality obligations and are not permitted to use your information for their own marketing purposes.

Important: We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties under any circumstances.

​

Opt-In and Opt-Out
By providing your mobile phone number and submitting a form on our website or at one of our showroom locations, you consent to receive text messages from Preferred Modular Homes. You may opt out of text communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To opt back in, reply START at any time.

For help, reply HELP to any text message or contact us directly at the showroom nearest to you.

Message and data rates may apply. Message frequency varies based on your inquiry and stage of the home-buying process.

​

Disclosure of Information
We may disclose your information — including mobile information — when required to satisfy legal, regulatory, or governmental requests, to avoid liability, or to protect our rights or property. This will only occur where permitted or required by applicable law. This SMS policy applies specifically to your use of our Text Message Service and does not modify our general Privacy Policy, which governs our relationship with you in all other contexts.

​

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

​

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers — Third-party vendors who assist us in operating our website, sending communications, or delivering services (subject to confidentiality agreements)

• Legal compliance — When required by law, court order, or government authority

• Business protection — To protect the rights, property, or safety of TBT Housing, LLC, Preferred Living Homes Custom LLC, our customers, or the public

• Business transfers — In the event of a merger, acquisition, or sale of all or part of our business

We do not share your mobile information with third parties for marketing or promotional purposes.

​

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

​

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in a secure manner.

​

9. Third-Party Links

Our website may contain links to third-party websites, including manufacturer websites such as franklinhomesusa.com, sunshinehomes.com, and truhomes.com, as well as lender partner websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

​

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

​

11. Your Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain communications at any time

• Request information about how your data is used and shared

To exercise any of these rights, please contact us using the information in Section 13 below.

​

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

​

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Preferred Modular Homes
Operated by TBT Housing, LLC | Preferred Living Homes Custom LLC
Website: www.preferredmodularhomes.com

Showroom Locations:
Tyler, TX · Weatherford, TX · Granbury, TX · Tomball, TX · Powell, TN

To opt out of text messages, reply STOP to any message from us.

This Privacy Policy was last updated on June 1, 2026.